Customer FAQs

A:

Jurlique has always cultivated the most efficient plant extracts, and is committed to bring the purest skin care products to your skin. Our brand has always insisted on not adding artificial colors, artificial fragrances or artificial preservatives, and only provides the best plant essence to our skin. Therefore, our products have a short shelf life, and we recommend that customers do not buy large quantities at one time. In addition, the products should be stored in a cool and dry place, and it is recommended to be used up within six months after opening.

A:

The botanical extracts of Jurlique product ingredients come from our own Bio-dynamic farms in the Adelaide Hills, South Australia, where the air is clean, the rich biodynamic soil is full of nutrients. We plant our potent botanicals based on a biodynamic calendar guided by the position of the moon and the planets, harvesting them by hand at the height of their vitality and carefully cultivating their essence to create high-performing natural-based skincare. Due to the natural ingredients, and the characteristics and fragrance volatility of each plant extract will not be the same, so the fragrance of each season or batch of products may be slightly different. However, it will never affect the efficacy of the product, so you can use it with confidence.

A:

Jurlique Hong Kong now is launching the official e-shop [Jurlique Hong Kong Official Online Store]: http://shop.jurlique.hk If you would like to visit our Jurlique counter near you in Hong Kong, SAR of China, please visit our [Store Locator]: https://www.jurlique.hk/stores/

A:

Jurlique Hong Kong now is launching the official e-shop [Jurlique Hong Kong Official Online Store]: http://shop.jurlique.hk 100% authentic guarantee, any purchase upon over HK$500 could enjoy the free delivery in Hong Kong and Macau regions.

A:

Please visit Jurlique Hong Kong official e-shop [Hong Kong Official Online Store]: http://shop.jurlique.hk Our Customer Care team is looking forward to meeting you.